Effective August 19, 2026
Information we collect
We may collect contact information, service and property details, quote requests, cleaner application information, communications with our team, and basic technical information generated when you use our website.
How we use information
We use information to respond to requests, prepare quotes, schedule and provide cleaning services, review applications, send service communications, provide customer support, maintain our website, prevent misuse, and meet legal or operational requirements.
Mobile information and SMS consent
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service providers
We may provide information to subcontractors and service providers that help us operate the website, communicate with customers, process requests, schedule work, or provide customer support. They may use the information only to perform those services for us.
Security and retention
We use reasonable administrative and technical safeguards designed to protect personal information. We retain information only as long as reasonably necessary for the purposes described here, to maintain business records, or to comply with applicable obligations.
Your choices
You may ask us to update or delete information you submitted, subject to records we must retain. You may opt out of text messages at any time by replying STOP to the number that sent the message.
Contact us
Questions or privacy requests may be sent to wayne@neighborhoodcleaningservices.com. Please also review our Terms of Service.